Privacy Policy

Website analytics

We use first-party analytics to understand how people find and use this website and how website inquiries progress into charter bookings. The analytics does not use cookies, browser fingerprinting, session replay, advertising trackers, or cross-device identity matching.

When analytics is enabled, a random visitor identifier is stored in your browser’slocalStorage. A session identifier and activity time are stored in sessionStorage. Sessions renew after 30 minutes of inactivity. Clearing browser storage creates a new visitor and prevents future activity from being attributed to the earlier journey.

Pseudonymous and named records

Before you voluntarily submit an inquiry, analytics events are pseudonymous and are not associated with your name, email address, phone number, or a CRM guest record. After a successful inquiry, we attach the visitor and session identifiers and the relevant prior website journey to the resulting CRM lead. Authorized staff may use that journey to understand the inquiry and assist with a charter request. Aggregated reporting is the default view; named journeys have additional access restrictions.

Information and purposes

Analytics may include landing and exit pages, external referrer and campaign tags, advertising click identifiers, general country, language, device and browser type, page and article views, foreground engagement time, scroll milestones, navigation, feature interactions, contact calls to action, and inquiry-form progression or error categories. We use it to operate and improve the website, understand demand, assess content and campaigns, support inquiries, and measure the booking funnel.

We do not collect field keystrokes or pre-submission field values, raw inquiry messages as behavioral events, passwords, payment credentials, passport or medical information, dietary notes, internal CRM notes, exact mouse coordinates, browser fingerprints, or raw IP-address history through this analytics system.

Processing and retention

Cloudflare provides our website, edge processing, database, security, and secondary operational analytics services and may process requests on our behalf. Raw pseudonymous events are retained for 13 months. Aggregated reports are retained for 36 months. Lead-linked journeys are retained for 24 months after the last sales activity, unless legal or booking-record requirements require a longer period. Legitimate inquiry, contract, payment, and booking records follow their applicable business and legal retention periods.

Your choices

Analytics is enabled by default. Use “Analytics Settings” in the footer to opt out. Opting out stops future collection, deletes analytics visitor and session identifiers from this browser, and stores only the opt-out preference. It does not automatically delete an inquiry or booking record. You may ask us to access, correct, or delete personal information where applicable; we may need to retain records required for a contract, legal obligation, or legitimate business purpose.

Contact

Azalea Cruise, Malé, Republic of Maldives
Email: info@azaleacruise.com
Website: azaleacruise.com